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At ASAP Backflow Service, we understand that navigating backflow prevention and certification can raise a lot of questions. Whether you’re new to the process or a seasoned professional, we’re here to help you with clear, concise answers to the most common questions we encounter. From understanding what backflow is to knowing when and why you need certification, this page is designed to provide you with the information you need to stay compliant and protect your water systems.

Explore the topics below to find the answers you need, and if you have any additional questions, don’t hesitate to reach out. We’re always here to help!

What is backflow testing, and why is it important?

Backflow testing ensures that your water system remains free of contaminants by verifying that your backflow prevention device is working properly. This process is crucial for maintaining the safety of your drinking water and is required by local and state regulations. Regular testing helps prevent potential health hazards and ensures compliance with safety standards.

How will I know when my backflow device needs to be tested?

The city will send you a letter notifying you that your backflow device is due for testing. Once you receive this notice, give ASAP Backflow Service a call or text, and we’ll schedule your test. We are registered testers with the City of Lubbock, and we’ll handle the rest for you.

How often do I need to have my backflow device tested?

The frequency of backflow testing can vary. While some devices need to be tested annually, the majority of backflow valves we test are on a three-year cycle. The City will let you know when yours is due, and we’ll take care of the rest- the alert you next time it’s coming up!

What does the backflow testing process involve?

The backflow testing process includes a thorough inspection of your backflow prevention device to ensure it is functioning correctly. A certified technician will perform the test, document the results, and address any issues that might arise. The entire process is efficient and usually completed within an hour.

How do I schedule a backflow test with ASAP Backflow Service?

ASAP makes it simple. Once you receive your notice, just call, email, or text us, and we’ll schedule your test. I’ll come out to perform the test, handle all paperwork and city submissions, and provide you with a copy of the test results. We accept all forms of payment, including check, cash, credit card, Venmo, and Zelle.

What are the costs associated with backflow testing?

For both residential and commercial backflow tests, the fee is $89, which includes the city filing fee. Should any repairs be necessary, we’ll notify you of any additional costs before proceeding.

What happens if my backflow device fails the test?

If your backflow device fails, we will provide a detailed report on the issue. You’ll be informed of any additional costs for repairs, and we’ll work with you to address the problem quickly. Our goal is to ensure your system is compliant and functioning correctly as soon as possible.

How does ASAP Backflow Service make the process easy?

ASAP Backflow Service takes care of everything. You schedule your test by calling or texting us, and we handle the rest—performing the test, filling out and submitting all necessary paperwork to the city, and providing you with a copy of the test results. We keep a copy on file for three years, so you don’t have to worry about paperwork.

What qualifications does ASAP Backflow Service have?

ASAP Backflow Service is owned by Nathan McClendon, who holds License # BP0017756, and is registered and certified by the Texas Commission on Environmental Quality (TCEQ). We ensure all documentation required by the city and state is completed and submitted promptly.

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